Plumbing Connection team members

Gaston County, York County & West Charlotte's Most Trusted Plumbing Experts

Fast, friendly plumbing solutions for busy homeowners and commercial properties, backed by 35+ years of local experience and no-pressure service.

BBB A+ Rated 24/7 Emergency Service Licensed NC & SC

Why Choose Plumbing Connection

At Plumbing Connection, we're not just here to fix a leak or install a water heater. We're here to earn your trust with every visit, by showing up on time, treating your home with respect, and delivering work that lasts. With over 100 years of combined experience on our team and 35+ years serving the Gastonia and Charlotte communities, we're proud to be the plumber generations of local families rely on.

Local & Loyal - With Purpose and Pride

Locally owned, licensed in NC & SC, and rooted in Gastonia since 1991. 2023 Winner of Neighborhood Faves on Nextdoor. Voted 1st Place - Best of the Best Gaston County 2020. Angie's List Super Service Award Winner 2020.

Trained, Certified, & Background-Checked Pros

Every technician spends months in hands-on training before ever leading a job. That means you'll experience the same quality of care from every technician who steps into your home and the same professionalism and respect from every member of our office staff.

Modern Tools, No Property Disruption

We invest in modern, no-dig tools that let us repair underground plumbing without tearing up your yard, driveway, or landscaping. It's just one more way we protect what matters to you.

Fully Stocked Trucks = Faster Repairs

We aim to fix your issue on the first visit, saving you time and frustration.

Clear Pricing. No Surprises.

We use flat-rate pricing and provide estimates upfront. You'll never be caught off guard by unexpected costs.

Customer-First Recommendations, Every Time

We reward our techs for great customer feedback, not upsells, so you'll only get recommendations that truly serve your needs.

The Connection Club

Proactive plumbing care. Fewer surprises. Real savings.

Plumbing problems never happen at a convenient time. With The Connection Club, you can stay ahead of leaks, clogs, and breakdowns before they turn into costly emergencies. Our maintenance plan is designed to protect your home, save you money, and give you year-round peace of mind.

Two annual plumbing assessments to catch issues early
Priority scheduling with 24/7 emergency service access
Peace of mind during the busy seasons
Exclusive savings for members
Learn More About The Connection Club

The Connection Club

Proactive plumbing care for homeowners who want fewer surprises and real savings.

The first 1,000 members get an exclusive offer! Don't miss out!

Full-Service Plumbing for Home & Business

From routine drain cleaning to complex trenchless repairs, we handle it all. Every service backed by 35+ years of expertise.

Residential Plumbing

General Plumbing Repairs & Installations

Faucet repair, pipe replacement, fixture installs, remodels, and new construction plumbing.

Drain Cleaning

Thorough inspection, chemical-free alternatives, routine and emergency drain clearing.

Water Heater Repair (Tank and Tankless)

Gas and electric units. Repair, replacement, and new installation with rebate guidance.

Water Filtration Systems

HALO 5 whole-home filtration, reverse osmosis, UV disinfection, and more.

Emergency Plumbing Services

24/7 availability for burst pipes, sewer backups, and plumbing disasters.

Garbage Disposal Repair

Honest recommendations, quick turnaround on repair and replacement.

Specialty & Commercial

Trenchless Pipe Repair

Minimal property disruption with modern no-dig technology.

Sewer Camera Inspections

HD camera technology for accurate pipe diagnosis.

Hydro Jetting

High-pressure water cleaning to restore full pipe flow.

How It Works

1

Book Your Service

Call (704) 825-9399 or book your service online, fast and easy.

2

We Show Up Prepared

Your professional technician arrives on time with a fully stocked truck.

3

Enjoy a Smooth, Stress-Free Repair

Flat-rate pricing, clean work, and honest recommendations.

What Our Customers Are Saying

★★★★★
"Great service and great response time! I needed a new water heater as mine started leaking. They were able to come out the next day and not only check to see if I needed a new water heater but also give me my options as it needed replacement. They also let me know all of the available rebates and tax deductions that were available to me with each option. They were quick, clean, and made the area look even nicer than it was before the new install! Great service."

Kristy Kane

via website

★★★★★
"Very clean, professional, and speedy service. I was told by public works that a sewer problem was on my property so I hired Plumbing Connection to run a camera through our lines because I could not fix the problem on my end. They verified that it was actually on the city sewer side and saved me tons of headache and extra expenses. Highly recommend this outfit - first class!"

Sam Balatsias

via website

★★★★★
"I've used Plumbing Connection for 20 years for new construction and repairs on my rentals as well as my personal homes. I know the owner personally and trust in his work. Many occasions over the years I've called late at night and he was on the job within 1 hour or less. These days it's hard to find a good plumber... this guy is a great plumber."

Kevin Southers

via website

Need Help Right Now?

Plumbing disasters don't care what time it is and neither do we. Whether it's a burst pipe before school drop-off or a sewer backup on a holiday weekend, our team is ready when you need us most.

(704) 825-9399

Don't let a surprise repair wreck your budget. Ask us about flexible financing options and be sure to take advantage of our 5% discount for military, first responders, and senior citizens.

Jim Bridges receiving Best of Gaston award
1991

Your Local Plumbing Experts Since 1991

Jim Bridges founded what would become Plumbing Connection in 1991 with one truck, himself, his talent for problem-solving, and a relentless work ethic. Word quickly spread of Jim's quality, value, service, and integrity, and the company soon became the greater Charlotte and Gaston County's go-to, full-service plumbing company.

Thanks to hard work, unparalleled expertise, and dedication to customer service, Plumbing Connection has grown to be the multiple-award winning, 5-star rated business it is today.

Read Our Story

Proudly Serving Your Neighborhood

Charlotte, Gastonia, Belmont, Kings Mountain, Mt. Holly, York County, and surrounding communities - licensed work across both North Carolina and South Carolina.

Charlotte, NCWest Charlotte & surrounding
Gastonia, NCHome base since 1991
Belmont, NC
McAdenville, NC
Kings Mountain, NC
Mt. Holly, NC
Rock Hill, SCLicensed in SC
Fort Mill, SCLicensed in SC
View All Service Areas